The Couture Horse provides a couture experience to its clientele, with a full satisfaction guarantee.
Design consultations – $50 and up.
Design fees: $50 and up, based on complexity of request. This is a one-time set-up charge. Fabrics can be re-ordered as needed with no additional design charges as long as no changes are requested.
Specialty requests such as art yokes and other precise placements are couture work and design fees are assessed accordingly. We will give you a price quote prior to starting your couture request.
Exact color matching – charge is based upon degree of difficulty. We will evaluate and quote before starting any project that requires exact color matching. Our trained designers are expert at color matching swatches. We may not be able to exactly match your colors. In such a case we may refuse an order if we think we will be unable to satisfactorily match a customer’s color request.
Swatching – yes, we can. Your initial order includes one swatch sample for approval. Additional swatches/larger swatch sizes are available for a small fee, and are based on fiber content and size. Please add an additional 10 days to your project for additional swatches. Your fabrics are being custom printed just for you at our mill in North Carolina. These things take a little time, so please allow for that time.
Fabrics – based upon fiber content and yardage, starting at $20-42/yard and up plus shipping & handling for couture fabrics. Open Stock fabrics start at $17.50/yard and go up based on fiber content. All of our Open Stock designs can be ordered in any of our fiber content directly from our manufacturer. Just follow the links on the Open Stock page.
Payment: Design fees are due 50% in advance, and 50% at final design review. Your completed design will not be released until all design fees are paid in full. Yard good and shipping charges are due when we send a request to the mill to print your fabric. We do not extend credit.
We accept Paypal and major credit cards through Paypal. If you absolutely need to pay us with a check or money order, expect that we will wait for your payment to clear before proceeding with your order, a wait of 10-14 days.
There are no nasty surprises in our pricing – we won’t get to the end of the project and surprise you with a hidden up-charge. Our quotes are firm based on our agreement with you about what we’re creating for you. If you change your mind and want to add to the project, that will change your pricing. We’re happy to make those changes, but do please be aware that substantial changes after the design process has started will result in additional fees being assessed.
Rush orders – not a problem, of course, but please plan to pay a rush fee of 25% based on your total order, plus a step-up in shipping charges. Rush shipping charges can be quite substantial and are charged by the mill – we have nothing to do with shipping prices! so please plan ahead for your pocket book’s sake.